Privacy policy
Privacy Policy
Effective Date: [DATE]
Spike respects your privacy and is committed to handling customer information responsibly.
This Privacy Policy explains how we collect, use and protect information when you visit or purchase from our online store.
Information We May Collect
Depending on how you use our store, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order information
- Product and purchase information
- Customer support communications
- Device and website usage information
- Information provided through forms or other store features
Payment information is processed through our payment service providers. We do not request or intentionally store customers' complete card numbers, CVV numbers or payment passwords.
How We Use Information
We may use customer information to:
- Process and fulfil orders
- Process payments through payment providers
- Deliver products
- Provide customer support
- Handle returns and refunds
- Communicate about orders
- Prevent fraud and misuse
- Improve our website and services
- Comply with applicable legal obligations
Payment Providers
Payments may be processed through third-party payment providers such as Razorpay.
Payment providers may process payment and transaction information according to their own privacy policies and applicable laws.
Cookies
Our website may use cookies and similar technologies to maintain functionality, remember preferences, analyse website usage and improve the customer experience.
Third-Party Services
We may use third-party services necessary to operate our store, including Shopify, payment providers, shipping/courier providers, analytics services and other service providers.
These providers may process information according to their own terms and privacy policies.
Data Security
We take reasonable measures to protect customer information. However, no method of transmission or storage can be guaranteed to be completely secure.
Your Rights
Depending on applicable law, customers may have rights regarding their personal information, including requesting access, correction or deletion where applicable.
Requests may be submitted to:
Email: [kunaltewatiax@gmail.com]
Changes
We may update this Privacy Policy when necessary. The updated version will be published on this page with a revised effective date.
Contact
For privacy-related questions:
[spike]
[spike store india]
[kunaltewatiax@gmail.com]
[91+7015326236]